Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much. The rug is absolutely stunning and your advice about the colours proved spot on. The delivery was very quick and we were kept well informed. What more could we ask? thank you. Maranne Wass Birmingham”

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Posted 10 years ago

“Still waiting for rug to be delivered being messed about by uk mail”

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Posted 10 years ago

“Fast service. Excellent quality runner.”

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Posted 10 years ago

“I found RugstoreNE a very efficient company to deal with. The staff were very helpful and I am more than happy with my purchase.”

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Posted 10 years ago

“The service was great and the rug completely different to what I expected but did like it and am very satisfied”

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Posted 10 years ago

“I have coveted this rug for about a year now so when my mother offered to get it for me, I was delighted. I placed the order there and then (Tuesday morning) and was told that they would be getting it in within the next 7- 10 days and would send it to me then. Despite this, I received the rug exactly a week later and I am delighted!!! It is absolutely beautiful and looks amazing in my dining room. Service was swift and courteous and I would definitely recommend this company and this product. One very happy customer.”

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Posted 10 years ago

“A very helpful service with my initial enquiry and a fast and efficient delivery service. My chosen rug is even more beautiful in reality than it looked on the site. Very happy!!!”

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Posted 10 years ago

“Quality excellent ,delivered quickly,no problems”

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Posted 10 years ago

“I am very impressed with this company. The website is easy to use and has good clear pictures of the rugs. The staff are extremely helpful and kept us updated on delivery timescale. The quality of the rugs is outstanding . The delivery service was very good and the rugs were very well packed. I am a very happy customer and would highly recommend Rugstore. Mrs P. M Smith”

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Posted 10 years ago

“Excellent service would highly recommend”

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Posted 10 years ago

“Gorgeous rug, such good quality and really good price. Next day delivery too! Very happy ????”

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Posted 10 years ago

“Excellent products, communications and delivery time. Highly recommended.”

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Posted 10 years ago

“i am very happy with my purchase. very efficient, helpful and polite. i got my rugs at the agreed time.”

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Posted 10 years ago

“This is the second rug we have purchased from rug store ,delighted with our first rug which we bought a few years ago ,so when we decided to buy a bigger one it was no contest ,excellent quality and first class delivery would strongly recommend .Alan Kippax”

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Posted 10 years ago

“Great rug, good value, efficiently delivered. Very pleased.”

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Posted 10 years ago

“I was very happy with the service didn't have to wait long, very pleased with the rug .”

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Posted 10 years ago

“I was really impressed with the service. Ordered Sunday. Txt message Monday to say that it would be delivered Tuesday. Left in a secure place as instructed on my online order. Really pleased with the quality and price of the rug. Wouldn't have found it cheaper anywhere. Many thanks and would definitely recommend to others.”

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Posted 10 years ago

“Easy to use website; perhaps add a search by size. Wide range and nice designs - this was the best range we found. Ordering and payment was easy. Delivery took 10 days which is ok. No timeslots given or advance notice of delivery time which is odd for such large deliveries. The rugs look and feel good. Time will tell how they clean and wear.”

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Posted 10 years ago

“I am very pleased with the two rugs that I ordered. The service was excellent and delivery very prompt.”

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Posted 10 years ago

“Very quick service and we are pleased with the rug”

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Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews