Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and super fast delivery would highly recommend the Rugstore”

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Posted 5 years ago

“Excellent service. I was kept informed of the expected delivery time and date. Very pleased with my new rug. I would have no hesitation in using this company in future”

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Posted 5 years ago

“Rug is lovely quality and arrived on time but the colour is very different to the photographs online. Nice but not what I was expecting, so overall, rather disappointed.”

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Posted 5 years ago

Thank you for leaving a review, I am sorry to hear that you are disappointed with your new rug. If the colours are not as per our site we will of course arrange to collect the rug at our expense for a full refund as long as the rug is unused. Please contact the store on 0191 5492783 during normal hours and we can arrange this. kind regards Tony

Posted 5 years ago

“Excellent value, quality and service. Communication was friendly and very helpful. Very quick delivery. Highly recommended.”

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Posted 5 years ago

“the rug I ordered arrived on time and it was the one I ordered.”

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Posted 5 years ago

“Very efficient service, delivery was earlier than inticipated which was great. Thanks”

Rugstore NE 5 star review on 11th November 2019

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Posted 5 years ago

“So pleased we ordered our Sanderson rug from RugstoreNE. Quality, price and service were excellent. Communication was very good and delivery was so quick and efficient. Will definitely tell friends and family about this experience and will be heading here for future purchases. Many Thanks.”

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Posted 5 years ago

“very prompt dispatch-problem with carrier quickly dealt with, and with friendly followup”

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Posted 5 years ago

“Friendly and helpful advice. Sorted delivery around our schedule. But then courier got delayed so we had to wait another day. Not Rugstore's fault! We love the rug!”

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Posted 5 years ago

“Super rug, great value, thanks!”

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Posted 5 years ago

“Very pleased with the rug”

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Posted 5 years ago

“Great product and great service”

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Posted 5 years ago

“RSNE had what I wanted in store, offered discount and delivered it promptly. First class”

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Posted 5 years ago

“Great rug, great price and delivered ahead of schedule .......what more can I say.......thank you guys.”

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Posted 5 years ago

“Excellent service and price. Delighted with my rug, best price on the internet and really speedy delivery. I would definitely use RugStore NE again.”

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Posted 5 years ago

“First class product and service”

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Posted 5 years ago

“Excellent company to deal with. I have just made my third purchase this year with Rugstore NE. Would highly recommend.”

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Posted 5 years ago

“Found a perfect rug at a good price,quick delivery and good communication,so good have ordered another !”

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Posted 5 years ago

“Very helpful on the phone. Excellent product was delivered at an attractive price. Will probably buy again.”

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Posted 5 years ago

“Received wrong size, no problem at all to supplier, rectified by a phone call, did offer refund and asked if happy with the colour aswell. Awkward size only two sites online to stock this size. No problems for both sides just a hiccup and will collect wrong item too. Free fast delivery would buy again as service excellent which makes a lovely change. Thanks”

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Posted 5 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews