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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Good service. Rug out of stock when ordered but delivered 2 weeks later - on the day it had been tracked to arrive.
Helpful Report
Posted 10 years ago
Arrived next day and well wrapped
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Posted 10 years ago
The beige rug with purple bamboo feels luxuriously thick and soft and looks very stylish. I was impressed with the choice of rugs and sizes available and the speed with which my order was processed. I was less impressed with the post office for leaving it outside my front door - I thought it would at least require a signature, but then delivery was free...
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Posted 10 years ago
Very quick service and plenty of choice
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Posted 10 years ago
Fantastic service - great communcation, quick delivery and fantastic product. Would definitely recommend.
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Posted 10 years ago
Excellent service -kept well informed all through. Just a pity the colour was not as I expected so had to return items. No problem and very helpful staff. Would order again if I found what I needed.
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Posted 10 years ago
lovely good quality rugs! very happy
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Posted 10 years ago
The rug looks great, the price was good, and great communication!
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Posted 10 years ago
Good quality product, prompt delivery. Company also kept us informed over date of delivery
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Posted 10 years ago
I ordered a rug on 26/2 and was told it was out stock So I was totally amazed when A email informed me 2 days later saying it was to be delivered I tried to track my rug with no joy and to my surprise it was because the delivery man was at my door.I shall be using this company again and I really recommend this company I give it ***** thank you rugstoreNE
Helpful Report
Posted 10 years ago
First class service, delivery right on time. beautiful rug, will certainly come back again if i need another one. Thank You.
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Posted 10 years ago
Great quality rug, better than expected! Communication from RugStore was also good and delivery quick.
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Posted 10 years ago
Excellent service stall extremely Helpful. I would definitely recommend this company. Bar rug looks really nice.Patricia marlow Bucks
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Posted 10 years ago
Excellent and prompt service, amazing rug. Would reccomend to anyone.
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Posted 10 years ago
Great service and speedy delivery, thanks
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Posted 10 years ago
A good rug and speedy service - would definitely use this company again
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Posted 10 years ago
Love my rug and it was delivered exactly as instructed would defo recommend!!
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Posted 10 years ago
I ordered a large 'budget' rug. It arrived in a few days and was much better than I was hoping for and looks great on a sanded wooden floor. I've carpeted a whole room for a fraction of the cost of getting it carpeted.
Helpful Report
Posted 10 years ago
Really impressed with the service and quick delivery I was kept update all the way. The rug met all our expectations and is very good quality. I am extremely happy with the service and qualty.
Helpful Report
Posted 10 years ago
Warned that the rug was out of stock it was a pleasant surprise to have it delivered in 2 days. A one day delay is nothing. My son and family were delighted with both the pattern and quality.
Helpful Report
Posted 10 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews