Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online on Saturday, delivered the following Wednesday. Couldn't have been easier!”

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Posted 4 years ago

“Superb. Placed the order Sunday night and magnificent rug delivered Tuesday. Cannot get any better service.”

Rugstore NE 5 star review on 5th December 2020

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Posted 4 years ago

“Thank you very much we love our rug it’s beautiful ..was delivered in two days which is really good 😊one happy customer..good service”

Rugstore NE 5 star review on 28th November 2020

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Posted 4 years ago

“Great service from ordering to delivery Will definitely shop with them again.”

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Posted 4 years ago

“Thank you to rug store for a wonderful rug looks so much better than the pictures I’m absolutely delighted! & quality is superb along with the customer service, highly recommend!”

Rugstore NE 5 star review on 8th November 2020

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Posted 4 years ago

“Lots of help in store when we were trying to decide, got s great price and delivered when we were told it would be. Great company to deal with”

Rugstore NE 5 star review on 1st November 2020

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Posted 4 years ago

“Very pleased with this beautiful rug. It arrived two days later. Will definitely be using this company again. Thank you for a fantastic service.”

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Posted 4 years ago

“Lovely quality quick delivery”

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Posted 4 years ago

“Ordered rug by phone late pm Monday & received item late pm Wednesday. Excellent service & excellent rug. Well done”

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Posted 4 years ago

“Great service and delivery delivered on time and all correct”

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Posted 4 years ago

“I haven't used the rug yet (Covid got in the way of the flooring being laid) but it looks beautiful. The colours and pattern are exactly as shown on the website. It feels soft and comfortable and I'm sure I will enjoy using it. The rug was delivered quickly and it was well-packaged. I would buy from this company again.”

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Posted 4 years ago

“We purchased two rugs and are very happy with both. There was a bit of delay getting one into the country but the staff at Rugstore were charming and helpful throughout. We would recommend and purchase from them again.”

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Posted 4 years ago

“we love our new rug which arrived very quickly and was good value”

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Posted 4 years ago

“Excellent customer service and loved the rug, will definitely be recommending them to friends and family and will be using this store again in the future.”

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Posted 4 years ago

“Just what we ordered and the quality was as expected. Quick delivery so 5*”

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Posted 4 years ago

“The rug I chose no supplier could get it but then I found Rugstore NE and they were very helpful and found one for me and was delivered within a few days. I love it and thank Rugstore for all there help.”

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Posted 4 years ago

“Excellent service at a great price. Really pleased with our rug and looks great.”

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Posted 4 years ago

“Excellent service - beautiful rug at a great price. 5 star Rugstore NE”

Rugstore NE 5 star review on 15th October 2020

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Posted 4 years ago

“This is the third time I have bought a rug from Rugstore NE. I ordered my rug by telephone this time and they were very helpful and were able to find my previous orders even though that was 6 years ago. My rug was delivered to North Scotland within a week and all the rugs are excellent quality. I would definitely reccommend Rugstore NE.”

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Posted 4 years ago

“Excellent customer service. Returned a rug and received refund straightaway and have now ordered a replacement rug From Rugstore. Would highly recommend this company.”

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Posted 4 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews