Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

Write Your review

Tell us how Rugstore NE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was very good, on line and over the phone, even though the rug I wanted was faulty the service was very good”

Helpful Report

Posted 9 years ago

“Have purchased from this company twice.Delighted with quality and price of rugs. Efficient delivery. Would not shop anywhere else.”

Helpful Report

Posted 9 years ago

“The range of rugs was extensive, with much more interesting patterns than many other sites. I paid for my rug and was pleasantly suprised when I received an email a short while later giving me an £80 refund ( Black Friday ). I also received an email informing me that it would be delivered on Monday morning, I had made the purchase on Friday afternoon. In fact their courier delivered the following morning which was great. Having received the rug, I was pleased with the quality, it matched the site description exactly. When I need another rug I will definately go to Rug Store first.”

Helpful Report

Posted 9 years ago

“Amazing. Ordered by phone due to website problems, arrived next day . So speedy, hassle free and very happy with rug.”

Helpful Report

Posted 9 years ago

“The rug matched the description exactly and was delivered with pre cut backing within the estimated time.”

Helpful Report

Posted 9 years ago

“Great service. First class rug better than we expected will use you again Jimbogizmo”

Helpful Report

Posted 9 years ago

“Ordered on Thurday delivered on the Monday, fast reliable services. Thank you”

Helpful Report

Posted 9 years ago

“We love our 2 rugs and the delivery was efficient.”

Helpful Report

Posted 9 years ago

“Rug great and arrived quickly and well package but if you put in a safe place put a card through the door as we only found it by accident!”

Helpful Report

Posted 9 years ago

“Little bit to long waintig time for the item.”

Helpful Report

Posted 9 years ago

“Excellent customer service - most competitive price I could find, and was then offered an extra discount. Was kept informed of progress of order at all times and thrilled with my rug when it arrived. I would definitely shop here again.”

Helpful Report

Posted 9 years ago

“Excellent service even when rug was delayed, thank you.”

Helpful Report

Posted 9 years ago

“Rug arrived quickly , well rapped & looked better in real-life than the picture. very pleased indeed. Thank you”

Helpful Report

Posted 9 years ago

“Excellent, quick service and a great quality product. Even received a phone call ahead of time to ensure I would be in for the delivery. Highly recommended.”

Helpful Report

Posted 9 years ago

“The whole process was efficient, ran smoothly and the ease of selecting a delivery on a Saturday very helpful.”

Helpful Report

Posted 9 years ago

“Very good communication and quick delivery”

Helpful Report

Posted 9 years ago

“Your service was excellent delivery also on estimated time will shop with you again like quality of rug.”

Helpful Report

Posted 9 years ago

“Amazing customer service and prompt delivery. HIghly recommended”

Helpful Report

Posted 9 years ago

“Great all round service”

Helpful Report

Posted 9 years ago

“Very prompt service and quickly rectified a problem with the rug replacing it with a new one . Excellent people to deal with”

Helpful Report

Posted 9 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews