Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This rug is gorgeous. It is attractive, comfortable and soft. The colour is a soft shade of duck egg blue and is lovely. I would recommend it.”

Helpful Report

Posted 9 years ago

“I came across this company while surfing the net. I wanted a good quality wool contemporary rug for my living room. I found exactly what I wanted at RugstoreNE. The website was easy to use, the photographs stunning. I ordered an InaluxeIX03 170x120 it arrived within a week the quality was amazing and the colours exactly the same as on the website. This is a first class company offering first rate rugs with a first rate service. I will use them again for rugs in my other rooms.”

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Posted 9 years ago

“Would 100% recommended! Good customer service is an understatement, Tony and team could not have been more helpful and I would definitely shop with Rugstore ne again. Emma Martin”

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Posted 9 years ago

“beautiful rug. very regal and expensive looking. love it”

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Posted 9 years ago

“I have bought rugs from Rugstore NE in the past and in my opinion they are one of the best online stores for quality, customer service and value for money.”

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Posted 9 years ago

“Excellent service from Rugstore would definateley use this company again. The rugs are lovely just as described”

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Posted 9 years ago

“I was very happy with the service I recieved. I asked for a specific rug to be delivered within a very specific timescale due to an impending house move. Every one of my requirements was met by a very friendly and extremely efficient staff. Thank you”

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Posted 9 years ago

“The rug looks perfect ,love this colours,thankyou!”

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Posted 9 years ago

“This company kept me informed all the way up to delivery.”

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Posted 9 years ago

“Rug delivered sooner than first indicated. Very good likeness on website, so very happy with both service and product. Thank you!”

Helpful Report

Posted 9 years ago

“First Class service and products. I ordered a pair of matching classic rugs which came from Belgium. The delivery dates were better than quoted and when the items were received they were excellent quality. The only problem was the carrier (UK Mail) who failed to deliver on the day (Friday) quoted which meant I would have to wait until Monday night for them to arrive. However when I contacted RugStore NE they went to the trouble to get them to me on the Saturday for which I was very grateful. I found RugStore NE very helpful in the helping me select the rugs and they did everything possible to check availability and delivery.”

Helpful Report

Posted 9 years ago

“Lovely rug, thrilled to bits with it and very good communication with super fast delivery !! Thank you :)”

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Posted 9 years ago

“The team at RugStore NE could not have been more helpful and accommodating. When the items I wanted were not in stock they were ordered and delivered promptly and I was well informed of what was happening at all times. The quality of the runners I bought are great and I would not hesitate to order from them again. All in all a great experience!”

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Posted 9 years ago

“Second purchase I have made from Rug Store NE, and again I am really pleased. Service was good and pleased with my purchase. Definitely worth the money.”

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Posted 9 years ago

“Very satisfied with rug, exactly as it appears in photo. Good delivery.”

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Posted 9 years ago

“Great range of rugs and excellent info. Prompt no fuss delivery”

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Posted 9 years ago

“Very efficient, my rug arrived on advance of the advised delivery schedule.”

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Posted 9 years ago

“All great .... from finding the website, the website itself, the ordering, the arrival .... and I love the rugs - gorgeous. Thank you”

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Posted 9 years ago

“This is the third rug I have bought from this company and would give them the highest possible rating in terms of rug quality, speed of delivery and efficiency.”

Helpful Report

Posted 9 years ago

“Excellent service and as described, good quality.”

Helpful Report

Posted 9 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews