Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“Great quality goods. Delivered promptly with no fuss.”

Helpful Report

Posted 11 years ago

“My second order with these & both times I've had no problems. Within an hour of the last order they called to advise out of stock & offered full refund, however it came in quickly & they sent it straight out. Great products, friendly & professional service. Recommended.”

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Posted 11 years ago

“Really nice rugs, good quality and arrived in less than a week after ordering. Very pleased with my order.”

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Posted 11 years ago

“Problem with delivery was chased up and rectified quickly, very pleased with purchase. Thankyou”

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Posted 11 years ago

“Easy to order and delivered very quickly. Good service. Will use again.”

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Posted 11 years ago

“Very speedy service and I'm very happy with my purchase, which is as described. However, delivery was a little tricky. Very short notice of intended delivery date was given and I was unable to be there. A card was left and having gone online to say I would collect from a nearby town, I arrived at a (hard to find) depot to be told the rug was out for delivery. I then had to drag the rug from the porch up to my second floor flat without help. So, great rug, not so great delivery.”

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Posted 11 years ago

“Extremely happy with both the product and the service I received from Rugstore NE. The rug was delivered for free to Ireland within a matter of days despite it being a week before Christmas and the rug being ordered in as was out of stock. Amazing service and clear communication of the order status all the way through. Securely packed also. Will be a returning customer!”

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Posted 11 years ago

“Good range of Rugs, reasonable price, good delivery and notifications of order progress”

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Posted 11 years ago

“Amazing rug - good quality and looks brilliant. Service from beginning to end was first class. Delivered quickly and emailed when delivery would be made. Definitely recommend this company for quality and service. 5 star.”

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Posted 11 years ago

“Very good service, prompt delivery. Item colour did differ slightly from item received otherwise I would have given 5 stars. Thanks for great service that I would recommend.”

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Posted 11 years ago

“Efficient service would definitely use again.”

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Posted 11 years ago

“Was very pleased with my order, it was easy to place and received it within a few day. Was updated along the way with e-mails allowing me to track order at all times. The rug I ordered was even better looking than the picture gave credit for, so much so I've ordered the same rug in a larger size.”

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Posted 11 years ago

“From ordering to the delivery, everything was progressed with up to date E-mails, in fact the deliveryman beat the last E -mail saying that the goods had been dispatched! The goods arrived very well boxed and in good condition. Well done Rugstore!”

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Posted 11 years ago

“Very good service. Good communication both for supply and delivery. Nice quality rug. Would recommend.”

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Posted 11 years ago

“I have bought 6 rugs in four different orders. My orders were always delivered promptly, on the one occasion when their was a small delay I was kept informed. I would recommend Rugstore NE to anyone.”

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Posted 11 years ago

“Very quick purchase. Lovely rug and its now on display in my lounge”

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Posted 11 years ago

“The Blue Pixel rug that I purchased, on line shown light blue or white squares, the one I received had no light colours, the white ones were grey/”

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Posted 11 years ago

“Delivered with in 48 hours”

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Posted 11 years ago

“Excellent service. Very helpful sales person. Email back up very good and rug delivered exactly on time.”

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Posted 11 years ago

“Great selection and quick delivery”

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Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews