Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

Write Your review

Tell us how Rugstore NE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought on Sunday,delievered for free on Tuesday.Well wrapped.Well made rug.”

Helpful Report

Posted 8 years ago

“Very prompt and efficient service. Would buy from Rugstore again.”

Helpful Report

Posted 8 years ago

“They sold me the rug I chose!”

Helpful Report

Posted 8 years ago

“Very happy. Ordered & del in days. Tried 3 other suppliers of same rug. They all kept me waiting weeks,then cancelled on me!.”

Helpful Report

Posted 8 years ago

“Rug had a longer lead time for delivery than expected when ordered but arrived on the week quoted on order receipt. Would order from here again. Very good selection of rugs”

Helpful Report

Posted 8 years ago

“Very personal service. The rug I ordered wasn't in stock so I got a phone call within 5 minutes of placing it with an offer to refund it. Shortly after that, they contacted me again to say they managed to source the rug I wanted and it was delivered to me, perfectly packed, within 5 days! A great combination of online retailer with personal bespoke service!”

Helpful Report

Posted 8 years ago

“Very good service and information about progress. The right rug as described arrived and I am very pleased with it.”

Helpful Report

Posted 8 years ago

“Quick, efficient, good value”

Helpful Report

Posted 8 years ago

“Very happy with our purchase for our daughters room. The rug is a really good quality and a lovely design. We would definitely use them again”

Helpful Report

Posted 8 years ago

“Very helpful, good price and delivered quickly with excellent tracking information and communication from the couriers. Online shopping at its best!”

Helpful Report

Posted 8 years ago

“Website very easy to use. Rug delivered very quickly. Very pleased.”

Helpful Report

Posted 8 years ago

“From an initial conversation to the delivery of our beautiful rug only four days later, everything went like clockwork. The service was efficient and friendly and the tug is high quality and very good value.”

Helpful Report

Posted 8 years ago

“Great service and competitive prices. Always responds quickly to queries. I highly recommend.”

Helpful Report

Posted 8 years ago

“Quick efficient service, my rug is just gorgeous and looks fab. Shopped around and RugStore NE was the best value, Thank you RugStore NE”

Helpful Report

Posted 8 years ago

“Good communication about when the rug would be available, fast shipping, nicely packaged, great product!”

Helpful Report

Posted 8 years ago

“delivered goods in very short time and kept well informed. price for goods was best I could find.”

Helpful Report

Posted 8 years ago

“Took a chance and bought a rug based totally on the way it was represented on the web site. Worked out great as the picture was a good likeness regarding the colours. The rug is good quality and worth the money paid. Although the web site said 7-10 days to stock the rug then next day delivery we received our rug 5 days or so after placing the order. Going on our experience to date I would recommend this company and we are delighted with the rug and the service”

Helpful Report

Posted 8 years ago

“Good communication. Knew exactly when my rug would be delivered.”

Helpful Report

Posted 8 years ago

“Speedy delivery, excellent communication and straightforward refund - rug was the wrong colour but problem was dealt with extremely well. Thank you!”

Helpful Report

Posted 8 years ago

“Very happy, excellent price, great quality rug at a fair price, very fast delivery with time frame delivery, avoiding having to wait in all day :-)”

Helpful Report

Posted 8 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews