Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Issue with online payment which meant paying over the phone. Having said that, customer service was good and prompt delivery. And the rug is reet nice too!”

Helpful Report

Posted 11 years ago

“Rug arrived very quickly and I was thrilled with my Tundra White rug. Very luxurious, soft and looks very good quality. Would definitely buy from the rugstore again as both rugs I bought were exactly as described if not better.”

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Posted 11 years ago

“Really happy with service, received my rug quickly and delighted with the quality of the rug. Would definitey use company again and have told friends and family.”

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Posted 11 years ago

“very happy with my rug colours are lovely”

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Posted 11 years ago

“Very quick delivery with email updates. Rugs are lovely. I will definitely purchase from Rugstore NE again and recommend to my friends.”

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Posted 11 years ago

“Very polite and helpful on the phone. Love the rug!”

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Posted 11 years ago

“I phoned the company and spoke to a very helpful member of staff regarding my orders delivery date. Both the items I orders came on time and well wrapped. My rugs are just right for the kitchen and at a VERY good price.”

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Posted 11 years ago

“I'm really pleased with the quality, colours and design of my rug. . It was easy to order, I was kept informed and delivery was prompt. Thanks for such great service.”

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Posted 11 years ago

“The item came quickly, exactly as described, excellent value for money. The communications were very good indeed.”

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Posted 11 years ago

“Fast delivery, happy with product”

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Posted 11 years ago

“Easy transaction. kept informed all the way . delivery as promised . delighted with purchase. A1 seller +++++++++++++ Chris Hamshaw Hull east Yorkshire”

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Posted 11 years ago

“Order was dealt with very efficiently by phone. Rug arrived promptly and looked exactly like the online images. Very pleased with the service and product.”

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Posted 11 years ago

“Web site made it easy to find what I was looking for . Info relating to despatch and delivery,and the actual delivery was excellent.”

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Posted 11 years ago

“Excellent quick service service, good quality goods.”

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Posted 11 years ago

“OUTSTANDING SERVICE, EXCELLENT COMMUNICATION AND QUICK DELIVERY. PRICE WAS VERY GOOD AND CANNOT FAULT MY PURCHASING EXPERIENCE. WILL DEFINATELY USE AGAIN”

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Posted 11 years ago

“EVERYTHING ABOUT THE SERVICE FROM START TO FINISH WAS FIRST RATE. EXCELLENT COMMUNICATION, QUICK DELIVERY. GOOD PRICE. DEFINATELY USE AGAIN”

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Posted 11 years ago

“We have just received the rug, excellent service and super quick delivery. Although the rug doesn't look quite as 'bright' as I expected it's really gorgeous and very smart. The sculptured effect just finishes it off to complete the look. Many thanks Rugstore.”

Helpful Report

Posted 11 years ago

“EXCELLENT SERVICE WITH PLENTY OF FEED BACK TO LET YOU KNOW WHAT WAS HAPPENING WITH YOUR ORDER. VERY QUICK DELIVERY. EXCELLENT VALUE FOR MONEY. WOULD DEFINATELY USE AGAIN”

Helpful Report

Posted 11 years ago

“good quality, good prices, fast delivery”

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Posted 11 years ago

“We ordered the rug at the weekend, and it was with us by Thursday! So quick. I have to say, that for the cost, I was a little worried about the quality, but it is lovely, so I really needn't have worried! Many thanks!!”

Helpful Report

Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews