Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent price and quality. Kept informed of dispatch by email and delivered promptly.”

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Posted 9 years ago

“Ideal for the situation.”

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Posted 9 years ago

“Fantastic communication, delivered when stated, also great for rearranging delivery and quality and price of rugs exceptional. highly recommended! Macy Crawley”

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Posted 9 years ago

“Rugsstorene are very friendly and care about their customers and are very helpful. I have ordered many rugs from them and will continue to do so in the future. Mrs D Cousins”

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Posted 9 years ago

“Two rugs purchased almost 12months ago still looking great and wearing well, good quality at a good price.”

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Posted 9 years ago

“I didn't buy anything from them, I don't know who they are and I have no idea why they've asked for feedback. They might be a leading rug supplier but when it comes to keeping records they suck big time!”

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Posted 9 years ago

Hi Patricia, According to our records a Patricia Duarte Marques purchased a York Poppy Red rug from us on 18th June 2014 and used your email address. The feedback email you received has been auto generated from Reviews.co.uk, this is usually generated from from the tracking emails we send to our customers when we dispatch a rug. I am not sure why you have received it so long after the delivery date but I will look into it. If you check your Paypal account for this date you should find the transaction there. regards Tony

Posted 9 years ago

“Excellent customer service”

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Posted 9 years ago

“when we recieved the rug ( Harliquin design) it was really lovely so much so, we hope to purchase another one soon. Many thanks for the service which was very efficient. Norma Little.”

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Posted 9 years ago

“Great rug, exactly as pictured and described, arrived quickly. Would definitely recommend!”

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Posted 9 years ago

“Only problem w as delivery company.I found card to say tried to deliver, in bush in my garden, no phone number or address for cobtact, had to use computor. Rug is fine,thank you. Joyce Hogg”

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Posted 9 years ago

“Love this rug. Would def use this company again, quick delivery, emails to keep up dated, def recomend this company :-)”

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Posted 9 years ago

“Lovely rug but the rug in pictures more beautiful than real thnk you so much for rugstore fast delivery excellent service”

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Posted 9 years ago

“Good communication keeping me informed about product delivery time from the outset. Used a good delivery company that made sure your needs were met. Pleased with product too. Would buy again from this supplier.”

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Posted 9 years ago

“Communication and delivery excellent , really pleased with rug , just what we wanted , would definitely recommend”

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Posted 9 years ago

“Excellent job, very quick delivery”

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Posted 9 years ago

“I am very happy with the help given to me , a very pleasant company to deal with so THANK YOU Wayne .Maureen Mobbs”

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Posted 9 years ago

“First class service, the rug arrived exactly within the timescale given, excellent quality. Would buy from again without a doubt, can highly recommend.”

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Posted 9 years ago

“Had a problem with our first purchase which was sorted out straight away and very pleased with the service and the choice on the website. Delighted with our new purchase, the way the order and delivery was conducted. Thank you!!”

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Posted 9 years ago

“A first time customer but will definitely recommend to friends. Quick delivery and very pleased with the quality.”

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Posted 9 years ago

“Extremely pleased with my rug, very good quality for the money. Delivery service was also excellent, received text confirming eta delivery and was true to their word.”

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Posted 9 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews