Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service and the rug is fabulous-really good quality”

Helpful Report

Posted 11 years ago

“I found the lady at rug store very friendly and helpful, I had been having problems paying with my card over the internet for some reason so I rang for help, she sorted it out for me straight away, she told me she would email me when the rug was going to be delivered which she did, the rug came the following morning packaged really well, I am very happy with the rug and would recommend rug store to other people, thankyou very much”

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Posted 11 years ago

“really very good service and delivery.”

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Posted 11 years ago

“Good customer service and communications. Lovely rug. Will use again.”

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Posted 11 years ago

“Lovely rug, such good value for money”

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Posted 11 years ago

“Excellence, person-centred and prompt service.”

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Posted 11 years ago

“Very fast delivery, excellent communication with sales staff and excellent rugs. Would use again.”

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Posted 11 years ago

“Fast delivery service beautiful rug. Love it”

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Posted 11 years ago

“Excellant value. Exactly as we wanted size and colour. Delivered quickly and without any damage.”

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Posted 11 years ago

“Excellent service. Really pleased with the quality. Will be using this company again.”

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Posted 11 years ago

“Great service from this company and very prompt delivery. The rug was exactly how it looked in the on line store. Very pleased and will use again!”

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Posted 11 years ago

“Excellent service. Fast dispatch. Well packed. Great value for money.”

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Posted 11 years ago

“Lovely rug great quality very pleased x”

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Posted 11 years ago

“Great product, and good communication from company regarding tracking of my order”

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Posted 11 years ago

“Excellent service. Quick delivery. A++++. Rug. Many thanks.”

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Posted 11 years ago

“Fantastic company offering loads of advice and help over the phone. Good service and really helpful. Thanks ever so much.”

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Posted 11 years ago

“Rug was exactly as shown in the photos. Despite a delay as it had to be sent from Holland, I was kept informed the whole time. Delivery was prompt as soon as it arrived in UK. Very pleased.”

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Posted 11 years ago

“Quick delivery - very pleased with quality of rug - good price.”

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Posted 11 years ago

“Excellent helpful service with prompt delivery of the rug. I was very pleased as the lady who I dealt with sourced the rug I wanted (having been told else where it was discontinued) and did so super quickly.”

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Posted 11 years ago

“I rang to order the rug, the person I spoke to was very helpful, checked stock, confirmed price and made arrangements for it to be delivered the next day. As I wouldn't be in to receive the delivery, we agreed a place for the delivery to be left. The rug had arrived by lunchtime the next day and left at the agreed place. The rug was good quality and did match the picture on the website. I was very impressed by the service and the quality.”

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Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews