Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product said available on website but was out of stock after I paid. Communication was very good though and they offered refund or wait. The product arrived after 6 weeks and was excellent quality and very quickly delivered using UK Mail.”

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Posted 8 years ago

“Fantastic quick service”

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Posted 8 years ago

“We have ordered a few Rugs from the Rugstore, and have to say the rugs are excellent value for money and look great. Ordering is easy and delivery is prompt, and will continue to use them.”

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Posted 8 years ago

“I am extremely happy with the service I had from RugstoreNE and pleased with the rugs I bought which were exactly as described. I was given the correct information regarding delivery time. I wouldn't hesitate to recommend this company and I shall certainly use them again. A very satisfactory experience all round. Thank you. Rachel Harper.”

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Posted 8 years ago

“I place an order over the phone, and they couldn't have been more helpful. All delivered as requested on time etc”

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Posted 8 years ago

“Very friendly & efficient service when ordering & organised prompt delivery. When delivery almost went wrong (nothing to do with rugstore) they were actively involved in sorting the problem & maintained prompt communication with me. Would recommend them to anyone wishing to purchase a rug.”

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Posted 8 years ago

“-”

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Posted 8 years ago

“Our rug arrived very quickly and well packaged, we have yet to put it in position properly, but I know it fits perfectly and looks great. We will be using this company again.”

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Posted 8 years ago

“Excellent rug and good price”

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Posted 8 years ago

“Excellent service. Ordered rug on Tuesday arrived Thursday, with an email to inform us of approximate time of delivery on the day. We are really pleased with quality of rug. Ordered a Morris and Co rug which looks exactly like the picture. Very happy.”

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Posted 8 years ago

“Love this rug Arrived very quickly and gives my hall a nice pop of colour”

Rugstore NE 5 star review on 5th July 2016

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Posted 8 years ago

“Ordering very easy, up to date e-mails sent on deliver time…quick and efficient delivery. An overall 10 out of 10.”

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Posted 8 years ago

“Excellent product at an excellent price delivered for free the next day.”

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Posted 8 years ago

“Service is very good. Good info provided on delivery times Good product”

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Posted 8 years ago

“Great service, very quick delivery - fab rug!”

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Posted 8 years ago

“Product exactly as described on site, delivery as promised. Excellent service. Recommended.”

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Posted 8 years ago

“Easy selection process, very good quality and excellent fulfilment and customer service. Would certainly use again and recommend.”

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Posted 8 years ago

“Very efficient service”

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Posted 8 years ago

“I really pleased with the rug i ordered the gentleman I spoked to on the phone was so helpful I ordered another one then changed my mind because of the size my refund was back in my bank in two days l would buy again !”

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Posted 8 years ago

“I'm very pleased with the rugs and with the simplicity of ordering and prompt delivery.”

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Posted 8 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews