Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug is excellent value for money and is exactly the colour as shown on the website. Delivery was on the day specified and within the one hour slot. All in all, very happy with my purchase.”

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Posted 8 years ago

“Delivery was on time, rug was as described”

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Posted 8 years ago

“Great product priced appropriately, product packaged perfectly, delivered in good time therefore supreme service all round. Thanks ever so, Steve”

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Posted 8 years ago

“They called to discuss an issue with the order within a few minutes of placing the order on-line.”

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Posted 8 years ago

“good honest service”

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Posted 8 years ago

“The two Tundra cobalt blue rugs I ordered arrived promptly. They are very similar in colour to the picture on the website, which is not always the case. They are also very comfortable underfoot and are not shedding lots of fluff so far.”

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Posted 8 years ago

“Such a quick delivery and exactly as described.”

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Posted 8 years ago

“Found a bargain (Louis De Poortee rug) at RugStoreNE. Very professional, friendly (Wayne) from start to finish. Item arrived quickly. Highly recommend and will certainly use again.”

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Posted 8 years ago

“Very fast delivery and the rug was nicer than I expected it to be!”

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Posted 8 years ago

“First class service and product a pleasure to do business with.”

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Posted 8 years ago

“Had excellent service from all the staff at rugstorene Would recommend to everyone and will be happy to use again in the future Website very good”

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Posted 8 years ago

“Efficient fast transaction.....perfect”

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Posted 8 years ago

“The customer service I received this week from Rugstore NE was outstanding. It is rare these days to find such a good service, both professional and efficient and I would not hesitate to recommend this company to friends and family. Fantastic.”

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Posted 8 years ago

“Extremely helpful staff and prompt delivery. Very happy with quality of the rug.”

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Posted 8 years ago

“The rug I ordered was at a very good price in their sale (around half the price I'd found elsewhere). The photo of the rug was an accurate colour. It's always a risk buying online without seeing the item, especially furnishings, but I'm delighted now the rug is in situ. A quality product with a nice design. It's my first purchase from Rugstore NE and I'd happily recommend them.”

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Posted 8 years ago

“The rug, 'Plush Rust' is gorgeous. Lovely colour, very thick-a pleasure to walk on. I ordered it online and it was delivered quickly, and was very well wrapped. Many thanks!”

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Posted 8 years ago

“Brilliant, fast service. Rug is amazing, very thick and just fantastic (Mr Fox). Would definitely recommend this service!!”

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Posted 8 years ago

“Excellent communication re stock availability, the rug was sent promptly and it was as described / pictured.”

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Posted 8 years ago

“Excellent quality with affordable price tag.”

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Posted 8 years ago

“From my initial enquiry through to the delivery I found RugStore most helpful and efficient. Waine was so obliging, even helping me out with colour samples...although I doubt that they would be able to this for every customer! The chosen rug was Fading World 8255 Grey Turquoise which looks absolutely fabulous on Slate floors. I also purchased the none slip underlay which gives the rug a slight cushion. I would highly recommend this company and would be happy to deal with them again. From 'The Lady from Cornwall'”

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Posted 8 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews