RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,243 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pictures accurate. Arrived quickly and in excellent condition. Great communication”

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“My rug was exactly as it shows on webpage. Im really happy with my order cause you never know what you´ll receive if you use other alternatives. I´ll recommend RugStudio for sure!”

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“Immediate acknowledgement of order, approximate time of shipping. A great product. I had ordered similar rugs previously and wanted to match weave; called and staff very helpful.”

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“Shipped fast and in perfect condition. Love the color on my brick patio. It looks awesome! I am very pleased. Thank you RugStudio.”

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“I love my rug it is an excellent quality rug I would recommend it to everyone. We have received lots of compliments on the color and quality. The color was exactly what I wanted.”

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“You had my rug in stock.”

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“The rug arrived as promised in great condition. Thanks for having such a great selection!”

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“Great price and quick delivery”

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“Super pleased with my rug, service, quality and for the steal I got even better”

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“I was searching for a Pendleton rug that was out of stock everywhere else. RugStudio had it in stock! The rug shipped quickly and arrived packed well. The rug is beautiful and in perfect condition. Thank you RugStudio!”

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“Great selection and prompt shipping. Easy transaction.”

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“The rug cam quickly and was as described. There were two small white spots that are not part of the design, but are barely visible, leading us to think that the product may be a factory second. Given the value, however, we would not complain.”

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“Great merchandise, great price, carefull and attentive service All-around excellent.”

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“Rug arrived in a timely manner very well packaged.”

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“Everything about this purchase exceeded expectations.”

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“I worked with John from the San Antonio store and he was great! Outstanding customer service! I ordered 4 samples and I returned them as soon as I made a decision. The refund for the samples was posted 24-48 hours later! John sent me additional photos, which ultimately lead me to a purchase. The rug arrived with a few business days - faster than the return of my samples! Thank you so much for doing what you say you'd do! Love my new rug!”

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“Working with Rug Studio was excellent in every way! We highly recommend this company. They provide great customer service, especially Scott, & we love our new rugs!”

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“This is the exact rug we had purchased before. Unfortunately, we did not maintain it as required and it was eaten by critters. We loved it so much we decided to buy another and promise to take care of this one. The key is to vacuum regularly!”

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“Totally love my new rug! Great place to do business with. We received the rug in a fast manner. We have done business with this place several years ago and would not hesitate to order from them again.”

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“Beautiful Rug, love love love it 😊”

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RugStudio is rated 4.9 based on 3,243 reviews