RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Prompt, professional & courteous. I just placed my first order with this store, the service person was a help.”

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“courteous and fine but didn't get percentage coupon I wanted.”

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“Excelent, Very Prompt”

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“great. Representative was courteous and helpful”

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“Very good.”

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“Service was Great!”

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“It was great! Magdalena was very helpful and answered all my questions.”

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“great! thank you”

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“Great! very nice!”

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“Great. Easy to find the rug I wanted. Easy chat with Brittany regarding any available coupons.”

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“I was super excited for the rug to arrive early. It’s solid quality, with nice thick piling. The only downfall: the rug is CLEARLY gray—not even a remote trace of ivory anywhere on it.”

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“My service experience was excellent.”

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“very good and nice rug.”

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“Appreciated selection, pricing and delivery”

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“The website is easy to view and the chat was the fastest I have encountered. Brittany was excellent at answering my questions.”

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“Exceptional. The rug came on time, in perfect condition.”

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“Excellent experience. Would shop again.”

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“The selections were overwhelming, but we found a perfect one for our kitchen for a great price.The rug arrived right as scheduled and the quality has exceeded my expectations.”