RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“My customer service experience was excellent. They responded to my questions quickly, and the delivery turnaround time was very quick. I love my new rug!”

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“Very good service would recommend”

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“Never actually talked to anyone, but email notifications kept me informed of the status of my order.”

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“Excellent! Quick and informative.”

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“Karla was VERY prompt and helpful.”

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“excellent”

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“great. I got all my questions answered”

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“Karla was very helpful and gave me the information I needed. Thanks again!”

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“Great. She was very helpful.”

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“chat help was great. polite, quick & knowledgeable.”

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“My service experience was non stressful with frequent notices on when the shipment would arrive and all other questions were handled immediately. I couldn’t be more pleased with the quality and the service.”

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“The staff at Rug Studio went above and beyond to help me with my purchase. Great service.”

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“Fine. Found what we wanted and ordered it. Thank you.”

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“prompt, clear and helpful”

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“Great! Rug is beautiful. Delivery was very fast.”

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“So far so good”

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“Very ordered purchase and delivery. Great !!”

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“Very well thank you”

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“It was great!”

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“Very pleased. Rugs are just what I wanted and service was fast!”

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RugStudio is rated 4.9 based on 3,226 reviews