RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Rug was as pictured. Looks great! I am very pleased and would recommend to all.”

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“Very quick response to the online chat. Katie was a pleasure to work with. I was very impressed with the negotiated discount as well. I am hoping the delivery and rug quality is as good as the customer service!”

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“Excellent service with quick delivery.”

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“on line chat was excellent, solved easily what could have been an escalated concern.”

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“High quality rug, great price, very quick delivery”

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“All our questions were effectively answered and information provided on delivery. We love the rug!”

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“She was very prompt when I decided to see if there were any coupons available. Quick to find them all too, since I had 3 different brands pinned.”

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“Katie answered all of my questions in a timely manner regarding products that I was considering purchasing.”

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“The best all around.”

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“Very good experience. Prompt answers to my online chat questions”

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“Had what I wanted, arrived when stated. Love the look.”

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“Incredible! Katie, the chat representative, couldn't have been better! She was fast, really professional but very nice and we did the deal in no time at all! There would be no way to improve on my experience, it was that good. - Jeri Schroeder”

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“Excellent and the communication was fast and efficient!!”

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“Beautiful rug, worked perfectly for me!”

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“Great customer service and excellent quality rugs! Thanks!”

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“Very helpful! Efficient and quick!”

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“Katie was a great help”

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“My rug was delivered promptly and the colors are as they appeared in the picture. I would definitely order from Rug Studio again!”

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“Great prices, excellent selection and return policy. Faster shipping would really help.”

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“Best price, fast shipping”

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RugStudio is rated 4.9 based on 3,226 reviews