RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Katie provided quick and excellent response. Thanks!”

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“Chat associate Katie was polite and helpful, and quick to reply. Thanks”

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“Our rugs came and we are very happy with them. We already have some other rugs of the same design, and they match perfectly and look forward to enjoying them for many years to come. Our first ones have held up well. Since they are going out of production we were thrilled to get them, and on sale! Thank you”

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“Very good. I like the website. It is very easy to navigate.”

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“Excellent service so far! I received quick and complete answers to my questions.”

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“I've been chatting online and its been very helpful and rewarding.”

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“awesome so helpful”

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“It was very helppful Katie answered all of my questions”

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“immediate response with more than appropriate direction for assistance.”

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“extremely fast, and helpful.”

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“Service was prompt.”

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“Great...very efficient and helpful”

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“The agents were knowledgeable and very helpful. They knew or found out the answer to all my questions in a timely manner.”

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“Katie was very helpful and prompt in her responses.”

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“Rug Studio has been very prompt with shipping and returns. It is difficult to observe a rug online. I think that I have found one, and am waiting for coupons.”

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“She found the info that I wanted!”

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“Very prompt response. I was 3rd in line, turned my back to do a few dishes and the rep had already responded.”

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“The chat service is excellent. My inquiry was immediately addressed, and resolved.”