RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“The price went up $200 in a week, very disappointing!”

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“The chat customer service was very helpful in finding my answer to a problem.”

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“awesome service”

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“EXCELLENT SO FAR.”

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“Great!”

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“Very good selection and user friendly site.”

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“Good, answered all my questions. Good response time.”

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“Customer service via web chat with Brittany was extremely helpful! Will always recommend Rug Studio!”

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“My live chat went very well. Karla helped solve my issues which led me to order my rug.”

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“I love the chat feature! Great experience!”

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“Honestly every time I contact Rug Studio, it's always a pleasure. I'm always treated so kindly. Today a lovely lady by the name of Karla helped by answering so questions. Love the website and the friendly staff that answer the phone or communicate via zendesk. Thanks.”

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“Very Good. I used the chat feature and Karla was very helpful. Also, you have a great selection of rugs.”

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“My experience with Rug Studio has been very good so far.”

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“Excellent experience. Would definitely recommend this site - very helpful online chat!”