RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“Excellent and fast”

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“Love my rug, and looks beautiful in my living room! Came quicker than expected as well, very pleased.”

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“Katie was very friendly and helpful. She was prompt and efficient and it was very nice to get help so fast and with such kindness.”

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“Courteous Customer Service and love my rug!”

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“Have bought these rugs before! Love them!”

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“Came quick, exactly as pictured, very happy!”

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“Rug is exactly what I wanted. Such pretty color. Thank you for your quick delivery!”

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“Like both rugs I purchased. Using both rugs underneath our desk chairs to protect our wood floors. Color is good, and rugs are functional.”

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“Katie was very prompt with her answer!”

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“Great. She answered all questions”

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“Nice rug for the cost. Company was professional and timely with delivery. No problems with carpet.”

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“it was great.”

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“I love my rug...the colors are perfect. It does need a pad though. It should’ve come with it. Overall, I would definitely shop with Rug studio again!”

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“Quick, easy, to the point.”

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“Overall, a good experience. On my first attempt to order a rug, the tracking info showed it was delivered to someone in New Jersey - I live in northern New England. I called to report it and spoke with someone in customer service. She said she had to check on it and that it might take a while. I reminded her I was charged weeks ago and would like the rug. It showed up a few days later. Well packed. Nice rug. I'll purchase again!”

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“I had a question about my order and spoke to someone immediately. Later in the day I had a message with a follow up. Folks, that’s amazing customer service and I love my rug!”

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“Katie was very helpful. Hopefully, I can access the 10% discount! Thank you!”

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“great service”

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“Katie was great! She was very helpful, offering quick answers to my questions.”

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“Excellent. They were receptive when I reached out and very helpful. I got the two rugs I wanted and they are perfect!”

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RugStudio is rated 4.9 based on 3,213 reviews