RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Rug arrived as described and is of excellent quality. Delivery was prompt. We would buy from RugStudio again and recommend it to our friends.”

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“i loved the rug. its just what i wanted.”

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“RugStudio was great. Service and delivery was quick, and I love my new rug! I would definitely buy from RugStudio again!”

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“Always have so many great choices in just the styles i’m Looking for at great prices. Love recommending rug studio to my friends.”

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“I’m very happy with my Rug Studio experience. My rugs arrived in a timely manner and were of nice quality and had been packed well for shipping. Thank you!”

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“The same design rug was cheaper on other sites, because they were 100% polyester. This rug was 70% wool and 30% silk. Well worth the extra money!!! Feels wonderful on my feet!!”

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“Great, my Tommy Bahama rug is the perfect size and the colors are just as the picture shown. So beautiful, lots of compliments LOVE IT!!!!!!!”

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“Please stop sending me rug ads. Nice rug, but picture was not accurate. One would think you could get this right.”

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“I got a lot of information from the website, where there is a wide selection of types and sizes of rugs. The website is very well organized, but I got even more help from chatting with Katie. She was extremely helpful.”

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“Chat service was great, quick to response.”

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“I'm in the order process at the moment and so far they are helpful. Looking forward to a smooth transaction.”

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“Excellent. Beth was extremely helpful.”

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“The rep was quickly responsive and looked into finding more discounts for me. I appreciated that!”

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“texted with Katie about an order. She was very friendly and helpful. Thank you for having this service available. Much better than trying to call and being put on hold forever.”