RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service with Katie was easy and phenomenal.”

Helpful Report

“Great! quick replies to my questions”

Helpful Report

“quick to reply on my questions!”

Helpful Report

“Katie was great to work with. Very fast at responding!”

Helpful Report

“Rug Studio never disappoints. Their customer service is outstanding. They have an extensive rug collection for every price point.”

Helpful Report

“Katie helped me place my order today. She kindly answered all my questions and I appreciated her patience, as I was a first time customer!”

Helpful Report

“Beautiful rug!! Prompt delivery.”

Helpful Report

“The quality of my new rug is exceptional... I love the feel of the rug as I walk across it in my bare feet. It’s truly lovely.”

Helpful Report

“Quick and helpful”

Helpful Report

“excellent and efficient.”

Helpful Report

“Katie, was very friendly and Helpful!”

Helpful Report

“very helpful and fast”

Helpful Report

“Good communication. Speedy delivery.”

Helpful Report

“This is my second purchase with Rug Studio. I am very satisfied with the assortment of available rugs, the prices and the fine service. I would definitely return to this site.”

Helpful Report

“Prompt an professional service”

Helpful Report

“Katie was very helpful. Made my decision to purchase an easy one. Thanks Katie!!”

Helpful Report

“Great service provided via chat...prompt and professional”

Helpful Report

“really great”

Helpful Report

“My experience was Excellent”

Helpful Report

“I'm new to this company, but so far their responses have been fast and polite and helpful. I'm preparing to order a beautiful rug right now. The rug is on BO for a while but that's thru no fault of this company. It's sold out everywhere.”

Helpful Report

RugStudio is rated 4.9 based on 3,226 reviews