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RugStudio Reviews

4.9 Rating 3,213 Reviews
96 %
of reviewers recommend RugStudio
4.9
Based on 3,213 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
This is my second purchase with Rug Studio. I am very satisfied with the assortment of available rugs, the prices and the fine service. I would definitely return to this site.
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Prompt an professional service
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Katie was very helpful. Made my decision to purchase an easy one. Thanks Katie!!
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Great service provided via chat...prompt and professional
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really great
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My experience was Excellent
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I'm new to this company, but so far their responses have been fast and polite and helpful. I'm preparing to order a beautiful rug right now. The rug is on BO for a while but that's thru no fault of this company. It's sold out everywhere.
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Katie was excellent
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excellent service, my questions were answered right away. awesome customer service.
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Experience was satisfactory.
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superb! chat was super helpful and saved me 20% Will shop again!
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.
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Rug was just what I ordered and no problem with delivery.
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Excellent!!! I love my rugs
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Excellent. Katie was very helpful! Thanks for great customer service.
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Very quick delivery, regular status updates, and product exactly as described.
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Product was accurately described and the picture was true to form. Shipping was fast and I had several updates on status of my order. Rug arrived clean and ready to put down- could not be more satisfied. Highly recommend!!
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Fast service
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very nice customer service from katie. she was very helpful in getting and processing the order.
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0Rug is beautiful. It did not come as quickly as I expected but I am very satisfied with the rug
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RugStudio is rated 4.9 based on 3,213 reviews