RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Pat in the chat room was very informative and with a quick response time. Thanks, Pat.”

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“Very Good.”

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“Very impressive.”

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“Quick to respond, and understood my question. They helped by answering my question, and anticipating my needs! Love the proactivity.”

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“great! Helpful, responsive and fast to take action.”

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“Best Rug quality around!!”

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“very friendly and informative service”

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“Great! Katie was very fast, efficient, no-nonsense and saved me $$$. Very polite too!!”

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“Good so far.”

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“I LOVE RugStudio. I have more than a dozen rugs from RugStudio. All arrived quickly,were true to color from website, were FABULOUS and add so much beauty to my home. Whenever someone is moving house, I always tell them to go to RugStudio to beautify their homes. I like to stick to neutral wall colors and warm things up with gorgeous wool rugs, cosy underneath the toes and a treat for the eyes. Have always been happy with service and the rugs themselves. My favorite place to spend money!”

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“Immediate and helpful”

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“So easy to work with RugStudio. They kept me informed of the progress of my order from start to finish. I would highly recommend them.”

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“great, question was answered quickly”

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“Excellent. Very helpful. Found exactly what we wanted. Thank you.”

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“great service”

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“The site was easy to navigate, and the online customer service rep was knowledgeable and friendly.”

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“Great service!”

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“it was very helpful!”

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“Rep was fast and great!”

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“Excellent. Pam was a great help in our making a rug choice and pad to go with it.”

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RugStudio is rated 4.9 based on 3,226 reviews