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RugStudio Reviews

4.9 Rating 3,196 Reviews
97 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,196 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lisa
Verified Buyer
“Katie was very responsive and helpful”
Helpful Report
Lisa
Verified Buyer
“Katie was very responsive and helpful”
Helpful Report
Fernando
Verified Buyer
“Fue una pesadilla lograr tener el tapete en mi poder. Nunca vuelvo a pedir uno.”
Helpful Report
Cheryl
Verified Buyer
“Rug looks like a second but I did not pay a low price for it. Very wavy edges. Disappointed. I can send pictures.”
Helpful Report
Thomas
Verified Buyer
“The customer service rep "Katie" was very helpful.”
Helpful Report
Courtney
Verified Buyer
“I appreciated getting a one-time 10% discount for my first purchase. Thank you! Katie was very helpful.”
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Stephen
Verified Buyer
“Katie was very helpful and provided excellent service”
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Kathy
Verified Buyer
“Awesome, Katie was extremely helpful. We purchased the Karastan Soiree rug and absolutely love it. Looking to add other sizes to our collection.”
Helpful Report
Becky
Verified Buyer
“Excellent customer service & easy to use!”
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J
Verified Buyer
“Very good!”
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Debra
Verified Buyer
“5 stars as always - Thank you!”
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Melinda
Verified Buyer
“Good. The agent answered my question quickly. Katie seemed friendly and knowledgeable.”
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Jim
Verified Buyer
“The chat person was responsive to my request, and she was quick to respond.”
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Elizabeth
Verified Buyer
“excellent!!!”
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Linda
Verified Buyer
“Katie was pleasant and helpful. Five stars”
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Chris
Verified Buyer
“Very helpful answering my questions”
Helpful Report
Melissa
Verified Buyer
“Katie helped me out in the live chat and was great. (This is my first time placing an order with Rug Studio, and my first chat interaction.) Katie responded right away and was helpful, professional and positive when it came to answering my question. She made me feel good about purchasing from here- thank you, Katie!”
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Willie
Verified Buyer
“it was excellent. 5 stars”
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Dharmesh
Verified Buyer
“Great help!”
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Tina
Verified Buyer
“The support through the chat was very helpful!”
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RugStudio is rated 4.9 based on 3,196 reviews
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