RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Excellent! Quick response time!”

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“Excellent!”

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“staff is always very helpful and courteous”

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“Quick, friendly and informed.”

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“Great! She was able to show me additional photos of an item I was evaluating.”

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“great response and always wonderful customer service. I LOVE wayfair for this reason”

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“great very helpful and willing to help me on what i needed”

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“Magdalena was great”

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“Rug was sent in time promised, packaged well, and better quality than expected. Very pleased.”

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“It was great! Karla was so prompt and helpful in her responses to my questions.”

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“Excellent. Brittany at Live Chat was very helpful.”

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“Great! Very helpful, honest person.”

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“My service experience was amazing. Thanks for the great service! Eronilda”

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“very good and helpful”

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“Wonderful!!”

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“Excellent speed in customer response---"asked for a coupon. Will buy a smaller rug, in "pantisipation of ordering a "the largest" of same rug (Tamara/braided/magenta) Thank you to comply ASAP”

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“Great! I was provided with a coupon upon asking for one. I was also provided with more specific information about when to expect my shipment.”