RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“It was great! Beth really helped me out. :)”

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“Very good.”

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“Fast delivery- beautiful rug. Rolled with the rug pad which make installation a breeze.”

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“I would highly recommend Rug Studio. Delivery was on time. Discount on the rug I purchased was phenomenally!”

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“Great! Beth was so helpful in helping me purchase my rug.”

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“Excellent price for quality of rug. More rust than red, yet still very attractive.”

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“After looking for a rug for ages, I finally found the perfect one at Rugstudio. Great service, very quick shipping, would definitely purchase another rig from them.”

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“The rug was just as illustrated and fit in my house perfectly. However, it had not been rolled up smoothly so one edge wanted to curl up. It had to be weighted down for a couple of weeks to get the kink out of it. The rug was delivered on time and sooner than I had expected. All in all, a very good buying experience.”

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“Excellent selection of quality rugs, great prices, and very responsive customer service. Highly recommended.”

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“Pads were not supposed to have any rubber or vinyl, but they did on one side. Our floors are not supposed to have rubber on them, so we had to put that side facing the rugs.”

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“Katie was very responsive and helpful”

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“Katie was very responsive and helpful”

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“Fue una pesadilla lograr tener el tapete en mi poder. Nunca vuelvo a pedir uno.”

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“Rug looks like a second but I did not pay a low price for it. Very wavy edges. Disappointed. I can send pictures.”

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“The customer service rep "Katie" was very helpful.”

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“I appreciated getting a one-time 10% discount for my first purchase. Thank you! Katie was very helpful.”

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“Katie was very helpful and provided excellent service”

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“Awesome, Katie was extremely helpful. We purchased the Karastan Soiree rug and absolutely love it. Looking to add other sizes to our collection.”