RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“The customer service was wonderful! The rug arrived quickly! It’s beautiful and just what I was hoping for. Thank you for a great experience!”

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“Good - Pat was helpful and informative. Got the information I needed.”

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“Excellent. No issues and expedient delivery.”

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“Good quality beautiful”

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“My rugs are great quality and just beautiful”

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“We ordered 4 rugs, all of which were delivered quickly but one was the wrong rug. We returned it and after a few days the correct rug was sent. We definitely would order from Rug Studio again.”

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“Great experience with Feizy's customer service team!”

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“I started the chat and was answered immediately although I am in a different country. I call that efficient. Thank you.”

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“The rug is beautiful. Easy order, fast delivery, great price.”

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“Beautiful rugs at great prices. Excellent service and fast delivery...”

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“Delivery was quick! So no complaints about service. The carpet product had bumps in it that took weeks to get out.”

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“Service was great.”

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“service was above and beyond. I changed my mind twice about the color and each time Bruce was happy to change the order for me. I got exactly the rug I wanted! It's beautiful.”

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“Katie was very helpful! I have had great service with rug studio!”

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“I was able to get my questions answered quickly. Thank you!”

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“Great answered every question and even suggested a few things”

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“Easy to order, simple to track, & ships fast! My rug is perfect!”

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“The help I received from Customer Service far exceeded my expectations. I will definitely order again from RugStudio!”