RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“excellent experience with "chat"--quick response and answered all of my questions”

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“very good and kind”

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“Quick responding and very helpful service”

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“Very pleased, saved a lot of money on a high quality rug.”

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“my questions were answered”

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“excellent, very prompt and pleasant”

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“very good! very helpful”

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“Great. Informative and responsive.”

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“it was great, friendly and very prompt service”

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“The color is perfect for the room we added it to and it very soft. The shipping was fast and will look again here if i need a new rug.”

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“Katie your representative was very prompt answering questions about a potential rug purchase. She answered questions regarding cost; if produce was in stock; and delivery time. Thanks.”

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“Arrived on time. Not quite the same shade as the ones I have but works.”

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“Rug was better than expected! Love it! Packaged well and shipped quickly.”

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“Great quality shipping and price”

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“Very good. Quick response and Beth was very helpful.”

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“Fantastic customer service! Very quick response to my question!”

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“Efficiently answered all my questions!”

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“Great price, perfect number of email communications, rug arrived in good time and we are very happy with it.”

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“Absolutely engaging and got the answers i needed.”

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“Wonderful. So pleasant to speak with Becky who worked with me to help me overcome my difficulties and making my order. Note that I have not yet received my rug, so I am unable to comment on delivery. However, a previous order with RugStudio was delivered in exceptional time, condition and without any issues.”

Helpful Report

RugStudio is rated 4.9 based on 3,213 reviews