RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I ordered rug 3/1/18 and the website said it would be 2-3 months before it shipped, but to my surprise it arrived on 3/21/18 instead. The rug is beautiful and just as the pictures showed. I'm very happy with my purchase and will be purchasing more rugs from the rug studio in the future.”

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“Although I had difficulty placing my order online, the phone service help was excellent. The rug arrived in about a week and was packaged very well.”

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“Quick and informative. Thanks!”

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“Magdalene was very helpful. I hope the rep phones me later today”

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“Always great working with the guys and so helpful”

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“Rug Studio has a user friendly website from which I purchase a Company C area rug, which was promptly shipped & received in good condition. Love the rug. Their online chat is punctual and helpful. Would recommend purchasing from Rug Studio. Irene”

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“excellent!”

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“I had someone call me right away to help me with my problem”

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“Excellent!”

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“Chatted with Karla at Rug Studio. She was professional and polite.”

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“GREAT = HAVE BEAUTIFUL RUGS”

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“Very helpful, quick response.”

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“Very helpful”

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“The response to my online chat questions was quick and friendly”

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“Great! Quick response and very helpful. Will definitely shop again.”

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“Worked with Karla and she was excellent! Deb Carbone”

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“First rate, helpful”

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“Good! She answered my questions. Not a whole lot of detailed information, but was better than nothing.”

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“Excellent, Karla was very helpful and was able to find the type of rugs we purchased almost 3 years ago. We love the rugs and need to get some smaller ones.”

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“Excellent fast response, clear answer”

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RugStudio is rated 4.9 based on 3,226 reviews