RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Service is excellent. Katie responded quickly and was very accommodating. Thank you!”

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“Katie provided excellent service!”

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“excellent service”

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“very helpful - answered all my questions and prompt service”

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“excelent and very fast”

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“excellent, they were very helpful”

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“Outstanding customer service!”

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“Great products, good prices, great service, fast order fulfillment! Had one question, CS answered right away.”

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“Thanks for great service”

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“Very helpful in helping me. Also appreciate that they talked me through a few options.”

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“Excellent”

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“Very Helpful”

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“Excellent, very helpful”

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“Great! Thank you!”

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“Very Good.”

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“I received 2 of three rugs although they told me I was shipped 3 rugs. I wasn't sure what happened. Several weeks later the 3rd rug arrived. I love them though!”

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“Rug looks like something I picked up at menards. Doesn’t lay flat and has a very rough texture. Pad is in 3 pieces and wrinkles up Would like to return it but movers threw bag away”

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“Katie was great - excellent customer service. Thank you!”

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“It was just fine. Great selection of rugs.”

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“Excellent! Katie was very helpful; efficient with quick responses. Much appreciated!”

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RugStudio is rated 4.9 based on 3,226 reviews