RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Excellent. Karla was very professional and knowledgeable. She researched my question in a timely manner and not only answered my question, she provided me with a picture of the rug in question. I would definitely shop Rug Studio again.”

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“Great! My question was answered quickly.”

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“Excellent”

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“Phenomenal! The representative answered all of my numerous questions. I really appreciated her willingness to help me.”

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“I started a 'chat session' to make an enquiry and had answers in moments. Very impressed!”

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“excellent experience”

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“LOVE IT! AND YOUR PRODUCTS!!”

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“Very Great and fast”

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“Outstanding”

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“My experience in chatting to Jodi was very positive”

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“Good, found what I wanted”

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“Great!!! Jody helped me a lot with great information”

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“great! would certainly purchase again from this service”

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“Brittany was very helpful but her hands were tied regarding the discount coupon! Rug studio's price is $22.00 more for the item than what I just paid for the same rug last week. It is $49.00 vs $ 27.00 each also with free shipping. And the timeframe for shipment was 3-4 months!”

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“It was good. I received my carpet quickly and I am pleased with the color and quality”

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“Great! Easy site to navigate!”

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“I have not received the rug pads”

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“wonderful!”

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“I was very pleased”

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“Rug studio customer Service was wonderful, Delivered one day before as statement their located at east cost I am in wast cost, price compare to another rug seller is almost half the price, between $475.00 - $ 399.00 I purchase for $273.60 + free pad & shipping I give them 5 star A+ for customer service, price and delivery. The rug for the price I paid is good, very flat no wrinkle without pad no running in hard wood, it is soft and cushiony, the picture on the website are make-up by some photo software to be more attractive and catch the eyes but rug still close to photos and is pretty, for $273.60 it is worth, No shading at all”

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RugStudio is rated 4.9 based on 3,226 reviews