RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I wanted. Arrived incredibly fast, well,protected.”

Helpful Report

“Wonderful!”

Helpful Report

“Awesome company to deal with. Great products great prices.”

Helpful Report

“Love Rug Studio! Excellent products and customer service!”

Helpful Report

“super, very fast, friendly and helpful!”

Helpful Report

“Great, thank you!”

Helpful Report

“Fast, efficient. Very Satisfied.”

Helpful Report

“I bought an arvo silver white rug online and was a little scared because I never ordered from them. They have good reviews online. I chatted with a rep and bought the rug through her. Fast shipping and ABSOLUTELY LOVE THE RUG! AmaZing quality and great, responsive customer service! Will order more!”

Helpful Report

“Very informative”

Helpful Report

“I chatted with Beth throughout the whole process. Beth was very knowledgeable and extremely helpful. Chatting with a customer service representative is very reassuring when purchasing a rug.”

Helpful Report

“Katie was very helpful and prompt in getting a technical glitch resolved. I wasn't able to see sizing or pricing for a rug I'm interested in. After the tech made the necessary tweaks, I was able to get all the pertinent information I needed.”

Helpful Report

“Amazing customer service by Katie!!! Very helpful in helping with an area rug decision. Will certainly shop here again!!!”

Helpful Report

“Super friendly and helpful!”

Helpful Report

“Katie helped via online chat to locate a rug I was interested in. Great customer service”

Helpful Report

“Thanks so much for your help! Answered all my questions!! Thanks for your help! Barbara”

Helpful Report

“Katie was curious answered my questions quickly. Highly recommend.”

Helpful Report

“My experience was EXCELLENT!! The person I chatted with was very helpful and assisted me in completing my order.”

Helpful Report

“Katie was very easy to deal with. Very professional and enjoyable.”

Helpful Report

“Very helpful, the rep gave me a link to the facility which can answer my question.”

Helpful Report

“Great! Katie responded very quickly and was very informative :)”

Helpful Report

RugStudio is rated 4.9 based on 3,213 reviews