RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“PLEASANT CUSTOMER SERVICE...OFFERED A COUPON 10% PURCHASE. THANKYOU!”

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“My online chat with a sales representative was very helpful! I will definitely shop here again.”

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“Excellent. I used the instant chat service and got very good advice on my selection.”

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“good! I had my questions answered”

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“It was pretty good although the coupon code was excluded on the rug I wanted to purchase.”

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“It was adequate. However, it is a tricky approach to obtain email information to promise coupons that don't exist.”

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“The best 'chat' experience I've had! Karla was quick with her answers and gave me all the information I needed. Usually 'chats' take a long time because they are from a call center which is taking multiple calls at once. I felt like this was good personalized service! Thanks!”

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“Excellent! My questions were answered immediately and I ended up getting a little bit off the price!”

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“Excellent service. om-line chat very helpful”

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“Excellent and immediate response to questions!”

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“Really great. Kayla helped me think through my options and offered choices. She was pleasant and professional. Couldn't have been better.”