RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,243 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“Very helpful and fast response.”

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“Arrived quickly, the colors were the same as the photo which is not always so. I am very pleased.”

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“My experience ordering from RugStudio was fabulous! Shipping was quick and the rugs arrived safely. One of the rugs was delayed by just a couple of days, but the customer service person (Becky) was super helpful and kept me informed. I got a great deal on two beautiful rugs and I'll definitely shop at RugStudio again.”

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“Excellent and fast service. Exactly as shown in picture. Thank you so much. We love our new rug.”

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“I got lucky and caught this rug on sale! The price was less here, than anywhere else that I looked. Shipping was fast. Rug arrived very well packaged and protected. Looks great! I just hope it last a long time as well. Time will tell.”

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“Loved my purchase….”

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“Everything arrived on time and in good condition.”

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“Pictures accurate. Arrived quickly and in excellent condition. Great communication”

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“My rug was exactly as it shows on webpage. Im really happy with my order cause you never know what you´ll receive if you use other alternatives. I´ll recommend RugStudio for sure!”

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“Immediate acknowledgement of order, approximate time of shipping. A great product. I had ordered similar rugs previously and wanted to match weave; called and staff very helpful.”

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“Shipped fast and in perfect condition. Love the color on my brick patio. It looks awesome! I am very pleased. Thank you RugStudio.”

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“The rug was very out of shape. It was not a rectangle, more like a rectangle with one corner way out of square. The color is great, but am disappointed with the very odd shape.”

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“I love my rug it is an excellent quality rug I would recommend it to everyone. We have received lots of compliments on the color and quality. The color was exactly what I wanted.”

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“Am using in my bedroom and the pattern is perfect. I love the feel under my feet.”

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“You had my rug in stock.”

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“The rug arrived as promised in great condition. Thanks for having such a great selection!”

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“Great price and quick delivery”

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“Ordered a rug and matching runner. They are beautiful and nice quality!!! My only issue is that I measured for the runner and it is about 4 inches too long and I can’t cut it off. It is for a sliding door opening so I just placed it just outside the casing, but I wanted it right up against the door inside the casing. I may order another shorter one. BUT quality, reasonable pricing and delivery were excellent!!!!! I will buy more rugs for sure.”

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“I don’t have my rug yet”

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Hi Britt, I show your order number 422518 was delivered in May. If you didn't receive it for some reason and need us to open a UPS claim on your behalf, please contact us asap so we can address this issue. https://wwwapps.ups.com/tracking/tracking.cgi?tracknum=1Z0753580390192286&requester=ST/trackdetails

“Super pleased with my rug, service, quality and for the steal I got even better”

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RugStudio is rated 4.9 based on 3,243 reviews