RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Carla provided quick and understandable answers. Good service! Dorothee”

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“very nice person helped me”

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“Magdalena was great however I have yet to get any response from a "rug specialist". I was looking for additional pictures of a particular rug to see if it will fit with our décor, but have yet to hear anything back from anyone.”

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“Magdalena answered my question quickly and efficiently! Great customer service!”

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“It was great. Magnalena gave me exactly the service I requested and provide an instant and friendly reply. Also, your customer service by phone today gave me inventory quantity info I needed in a fast and friendly manner as well. Thanks!”

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“My experience was great, Magadelena was very helpful.”

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“Awesome! The customer service rep was very helpful.”

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“Excellent. Prompt reply and answered question to my satisfaction.”

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“Excellent! The customer service pointed me in the right direction!”

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“Great service!”

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“The service was Excellent.”

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“Excellent! Everyone was very helpful.”

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“Very good.”

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“My husband & I was very pleased with your courteous, speedy & outstanding customer service.”

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“The service was wonderful!”

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“it was fine”

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“My Service Experience was Great! Britany was extremely Kind and helpful! I appreciated her taking time to answer my questions! Thank You!”

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“good but could have been more helpful had they provided the coupon code that I was having trouble using”

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“Great! Karla was very helpful. Understood my questions and provided quick, direct responses.”

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“In the process or ordering an outdoor rug - agent was helpful, quick and responsive. Going to place my order.”

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RugStudio is rated 4.9 based on 3,226 reviews