RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery. Much quicker than originally notified.”

Helpful Report

“They have a good website, good selection. I've ordered from them several times and never had issues.”

Helpful Report

“Good. Easy to use...easy to search...I like the person who can help you as well.”

Helpful Report

“Very Good.”

Helpful Report

“No shipping fee and rapid delivery was unexpected in this day and age. Kudos on a job well done.”

Helpful Report

“The rug arrived quickly and is as pictured online. Although the rug is relatively small ( 5 ft. round) and came rolled up, I was pleased that it lay flat with no curling as soon as it was on the floor. I am pleased with my purchase.”

Helpful Report

“Another high quality rug and great delivery service. We have a lot of your rugs and we are pleased with this new addition.”

Helpful Report

“Excellent, I'm very pleased!”

Helpful Report

“Excellent. Karla was quick and efficient in meeting my needs.”

Helpful Report

“good collections”

Helpful Report

“Very pleasant.”

Helpful Report

“it was just great!”

Helpful Report

“Customer service responds quickly via a chat window. A huge selection of rugs. Looking forward to the purchase experience!”

Helpful Report

“The rugs are great. Still waiting for several more to ship. I appreciated the communication with regards to delivery estimates.”

Helpful Report

“Vey good Very nice chat service would love sizing chart for size of rug to fit a certain size room”

Helpful Report

“Thank you for being so helpful!”

Helpful Report

“I really enjoy Dash and Albert rugs and appreciate the free shipping since rugs are so heavy and cost a fortune to ship!”

Helpful Report

“Excellent. I was looking for a particular rug, but it does not ship for at least 2 months. Your site has an option to click on rugs that are of the same color. I was able to find something in less than 5 minutes. Thanks!”