RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Got what was ordered no issues”

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“Rug arrived quickly and it met my expectations. Would not hesitate to order from this company again.”

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“Great service and for the price the rug is superb!!”

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“great, item really doe's the job.”

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“GREAT. Happy with my purchase.”

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“Fine. The rug was not a hooked rug, however, and that's what i wanted.”

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“Fast delivery & quality product”

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“Fine but I need to return the product, and it would be helpful to have a label. I am also not able to use your email platform to submit my return authorization. Thank you.”

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“Actually quite good, nice to talk or type to someone that you can understand.”

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“Good! Someone contacted me right away to tell me that what I ordered wasn't available anymore. I ordered a different size, and it came quickly.”

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“Good. I received a quick response to my question.”

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“Had a problem but it was quickly addressed and resolved”

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“Very good! Thanks”

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“Excellent service and product.”

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“Awesome. Gray rug, great price!”

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“Very good, quick delivery and an order issue was taken care of same day”

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“Very responsive.”

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“The service was excellent, immediate respone and all questions answered.”

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“My experience was great.”

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“I inquired about a coupon on a rug. The representative was very helpful to let me know how to get a 10% off coupon.”

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RugStudio is rated 4.9 based on 3,226 reviews