RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Helpful - immediate - and excellent customer service!”

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“Excellent customer chat service. Informed and polite.”

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“Amazing! Wonderful customer service and very helpful! Thank you!”

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“Great service !”

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“I had the opportunity to ask questions of Kayla via the customer service on-line chat. Kayla was very helpful in answering my questions. She made the purchase experience productive AND enjoyable. I will be ordering again in the future, and it is nice to know that there is friendly support available if and when needed! ... Bob C.”

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“Item came quickly. Sales associate on phone was very helpful.”

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“Perfect! Miss Kayla was an absolute pleasure to work with!”

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“Kayla was helpful”

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“GREAT. Kayla was most helpful.”

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“Great service through the chat line.”

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“Kayla was extremely helpful in identifying coupons or other ways to reduce the price of an area rug and accompanying rug pad. Two thumbs up!”

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“Very informative, it nice to get your questions answered quickly, smooth transaction.”

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“Five Stars. The customer service was very accommodating and informative!”

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“It was good. The representative was prompt and quickly answered my questions.”

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“Awesome!!! Customer service went above and beyond to assist me in my purchase.”

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“quick and clear. excellent”

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“customer service is great”

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“Excellent, quick response to my request for chat, informative, thank you!”

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“as expected....took a little longer to ship than some others but bought from you because of free shipping..”

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“Ecu's website product was as described Quick Service fast shipping”

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RugStudio is rated 4.9 based on 3,226 reviews