RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“It was great. I chatted with Karla and she was fast to respond and very helpful.”

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“Rug Studio has a better selection than any other online rug store. I've been pinning rugs I liked for months on Pinterest, and they had all of them!!”

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“fast. thanks”

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“I have been looking for hallway runner and small rug and went online to chat and was immediately provided service. I'll be back.”

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“Wonderful! My question was answered immediately and satisfactorily.”

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“Always easy to do business with. The customer service is exceptional.”

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“This rug is beautiful, sexy! Very soft. No “new rug” odor. The color is slightly different than the stock photo. The picture is more brown, black, ivory tones. The actual rug is more softer shades of sage gray, gold, ivory, tan, brown. Fortunately these colors work with my decor. My rug is 8x11. Getting lots of compliments. It’s a jaw dropper! Rug Studio site and service was excellent. I would do this again.”

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“Great service! Fast shipment for no charge!!!!! 😄😄😄😄”

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“The customer service rep Magdalena was wonderful - she answered all my questions. I LOVE rugstudio.com - the choice of rugs is tremendous. I have known it for years and always come back.”

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“Very good”

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“Quick, friendly, helpful response.”

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“Easy ordering and easy returns.”

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“The service was outstanding”

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“SUPERB. The company is outstanding.”

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“Better than outstanding. A great company to deal with!!”

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“So far very good, but I am just in the process of ordering a rug. The selection is awesome”

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“Poor.”

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“I like this store. They are nice about returns and there product is very good.”

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“There aren't any discounts on the rugs that interest me.”

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“I was hoping to find a coupon and the customer service representative found me a 10% off coupon for completing a survey. That's great!”

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RugStudio is rated 4.9 based on 3,226 reviews