RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie was awesome!”

Helpful Report

“Katie was very helpful and provided a great experience.”

Helpful Report

“The rugs I ordered are wonderful.(Oriental weavers Atlas Charcoal-Gold. Beautiful colors. Good quality, colorful and perfect for the kitchen and mud room, really dress things up a bit. Spoke with customer service for both orders and they were were extremely nice and helpful. I will certainly shop at Rug Studio again for my next rug purchase.”

Helpful Report

“The outdoor striped rug I ordered from Rug Studio arrived quickly and is beautiful. Good service & easy selection just like 5 years ago when we were buying rugs for our new house!”

Helpful Report

“love my rug! Great quality, vibrant color”

Helpful Report

“Katie was quick to answer all my questions via chat! I really appreciated that customer service!”

Helpful Report

“I thought the service was very good via chat. Quick and informative.”

Helpful Report

“Katie was very responsive in my request for information about the rugs I had selected and availability of any discounts or coupons. Thanks!”

Helpful Report

“Quick response to my questions. I appreciate the help.”

Helpful Report

“Katie was very helpful -- I appreciated her attention to detail!”

Helpful Report

“Great prices and quick delivery. Will shop for more wonderful rugs here.”

Helpful Report

“Love love my rug!!!”

Helpful Report

“Great savings! Great rugs!”

Helpful Report

“The Chat was very helpful...Katie was the customer servers person helping be. She was quick to respond.”

Helpful Report

“Good price, good quality, good service. Pictures can never fully demonstrate colors...a bit of surprise...which can be good and bad. More gold tones.”

Helpful Report

“Great Value. Reasonable shipping and speed!”

Helpful Report

“Rug arrived ahead of schedule, was adequately packaged, and shipping was free. That meets expectations in my book.”

Helpful Report

“The Chelsea style rug is gorgeous. I hope to get a matching runner sometime. Thanks so much for your excellent work.”

Helpful Report

“Great CS shame the coupons are so limited to specific items. But CS was very good.”

Helpful Report

“Thank you. Birthday present”

Helpful Report

RugStudio is rated 4.9 based on 3,213 reviews