RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Terrible. I ordered 2 rugs and only received one! I had to drive down to the USA to pick them up from Vancouver, and pay tax and duty on 2 rugs and I didn't know there was only one rug in the package. Very disappointed.”

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“Brittany was very helpful and answered all my questions! Found exactly what I wanted.”

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“I am ordering for a second time from the Rug Studio. Great selection, easy to use web site and great customer service.”

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“I have been looking for the right stairway runner for a while. At Rug Studio I got a response quickly to specific search criteria and especially liked an option and am going to purchase. I had a quick response to a question at the chat option. Thank you Rug Studio!”

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“Great service from Karla. Thank you for your help!”

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“my experience was great. the agent was super nice and helpful”

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“Easy to use website. Good customer service Good prices”

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“When I was communicating online 3 differnt peple became involved which made it a bit confusing. However when I telephoned all went extremely well. Thank you, Sue Brands”

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“Super helpful”

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“Excellent service. Very helpful both on the phone and chat. They helped me find the exact rug I wanted.”

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“Great! Great price, delivered promptly, packaged well. Love my rug!”

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“Purchase went well. Item was shipped very quickly and arrived in perfect condition.”

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“Awesome! They were very helpful!”

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“great and very fast”

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“Great, Karla responded quickly and helped resolve my problem quickly! She provided awesome customer service. Thank you!”