RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you don't expect a full 9x12 pattern on a 2x3 rug you should be very pleased. Color, size and feel are very nice. Very good price. Will buy here again.”

Helpful Report

“Great product at an excellent price. $$ better than competitors.”

Helpful Report

“Katie did an excellent job assisting me.”

Helpful Report

“Wonderful. Immediate response.”

Helpful Report

“great i am very pleased”

Helpful Report

“Your product line and prices are for the most part fantastic. The website is great too.”

Helpful Report

“Love my 2 new Karastan Carpets. Rug Studio provided excellent service online and with shipping.”

Helpful Report

“"Sight unseen" is not quite the issue with on-line shopping, there are so many other aspects to quality. But we got our rugs timely and are pleased as punch with them, so a thums up to this vendor!”

Helpful Report

“The prices are excellent and the service is enviable”

Helpful Report

“Great service! Very happy with the rug!”

Helpful Report

“The rugs are beautiful. They’re well made and clean easily. The packaging was superb. They arrived in immaculate condition. Customer service was very helpful. The prices were reasonable. I love these rugs. I will definitely be ordering from you when I need more rugs.”

Helpful Report

“Badly pulled in several places. Not ok for household with pets or children.”

Helpful Report

“I am very pleased with the courtesy, speed of delivery, and quality of the Surya City rug I purchased. It is easy to clean. It does not shed and I can use the same vacuum head with which I clean my wood floors. It is the perfect match for my modern and sparse white living room. I will definitely buy more Surya rugs from Rug Studio, and I strongly recommend you buy these rugs. .”

Helpful Report

“Excellent and prompt customer service”

Helpful Report

“No complaints, just took too long to get here”

Helpful Report

“I am very happy with my new rug from you. My cat loves it too! We have all wood floors, and this is our first rug. It is a nice dense & soft plush rug, the colors really pop, and the price was fantastic! Next rug- I look at your selection first!”

Helpful Report

“Great company,great customer service , got it very quickly, great price!”

Helpful Report

“Love, love, love the area rug. Quality good. The colors were true to the photo on line. Service excellent.”

Helpful Report

“Beth on the chat was great help.”

Helpful Report

“The quality of your rugs is amazing. Prices are great. And, the process is very efficient...with fast shipping. I am a very satisfied customer! Thank you!”

Helpful Report

RugStudio is rated 4.9 based on 3,226 reviews