RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and prompt customer service”

Helpful Report

“No complaints, just took too long to get here”

Helpful Report

“I am very happy with my new rug from you. My cat loves it too! We have all wood floors, and this is our first rug. It is a nice dense & soft plush rug, the colors really pop, and the price was fantastic! Next rug- I look at your selection first!”

Helpful Report

“Great company,great customer service , got it very quickly, great price!”

Helpful Report

“Love, love, love the area rug. Quality good. The colors were true to the photo on line. Service excellent.”

Helpful Report

“Beth on the chat was great help.”

Helpful Report

“The quality of your rugs is amazing. Prices are great. And, the process is very efficient...with fast shipping. I am a very satisfied customer! Thank you!”

Helpful Report

“Wow! This was an amazing find!! This rug was the perfect color and size; the price was almost too good to be true. RugStudio kept me up-to-date on my order and the shipping progress. The packaged rug arrived in perfect condition (unlike a rug I had ordered from a different company & had to send back because it was packaged improperly & damaged in shipping.....). I highly recommend RugStudio! Please give them a try! Jan B”

Helpful Report

“Wonderful! the chat representative answered all my questions.”

Helpful Report

“GREAT SERVICE AND PRODUCTS. SUPER FAST SHIPPING AND STANDS BEHIND THEIR PRODUCT- WOULD DEFINITELY RECOMMEND.”

Helpful Report

“Rug Studio is an awesome company. We have purchased 2 rugs from them and we love both of them. Their service was excellent and we received the rugs in a timely fashion. We would recommend them to anyone.”

Helpful Report

“Great customer service and expectation of rug quality was matched. Awesome pricing as well.”

Helpful Report

“Very prompt and courteous staff!”

Helpful Report

“EXCELLENT! The customer service team is always SO helpful! and I love the large range of rugs you carry”

Helpful Report

“Have never been disappointed My first large purchase was a 17x 18 great room rug Ordering a new runner for my hall today Thank you”

Helpful Report

“Rug was perfect. Love it.”

Helpful Report

“The rug is beautiful, high quality and was delivered wonderfully. Everything about this transaction met or exceeded all expectations. Very pleased with all phases.”

Helpful Report

“Love my new rug! Thank you for your excellent service!”

Helpful Report

“We absolutely love our new rug! It is beautiful and exceptionally well-made. Ordering was simple, and I appreciate that you use PayPal. Our only disappointment was that shipping was delayed twice, and it took 2 months to receive our purchase.”

Helpful Report

“Rug is beautiful, will be ordering again for my new floors coming within weeks”

Helpful Report

RugStudio is rated 4.9 based on 3,213 reviews