RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“Very quick and very helpful”

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“I have purchased 8 carpets from the RugStudio over the past 5 years, and I’ve always been very happy with the experience. The RugStudio always goes the extra mile to provide exceptional service and customer support. I would recommend the store to anyone. My carpets are beautiful.”

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“Great way to shop for a rug!”

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“The rug was exactly what we needed to finish the room. The colors were perfect and the quality exceeded our expectations. I need 2 more rugs and I know exactly where to find them. Great price, great service, good job!”

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“Awesome and helpful.”

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“Great! Katie was very helpful and friendly.”

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“Katie, in Chat, was very polite and helpful.”

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“The rug took longer than I expected to deliver and it is only a few weeks old and already fraying on the edge!”

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“The selection of rug to choose from was expansive and worth the time to go through them to fund the perfect rug for our home. And the service was excellent as well.”

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“Great response time!”

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“Our rug was just as we expected, good quality, looks great in our space. Shipping was quick, the rug pad was a nice bonus.”

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“I thought it was a great price and shipped quickly for me”

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“Katie was very nice and was easy to work with.”

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“I was very pleased with my purchase from the RugStudio. The rug I purchased was sold out and difficult to locate. RugStudio found the rug and promptly shipped it to me. Communication was excellent. Thank you!”

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“Great customer service!”

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“I wanted to complete the review questionnaire you emailed me, but I don't have a Google account and don't intend to get one. However, I will take this opportunity to let you know that the last order you shipped was fine (all my orders were) and I am looking forward to receiving the one on back order. I order online, but I always seem to have questions about the rug I am choosing, so I contact your personnel who are very courteous and knowledgeable. They are wonderful to deal with. Thank you.”

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“Easy experience from ordering to delivery . I have used Rug Studik for years and will continue to do so!”

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“Very impressed with the price and quality of the rugs I purchased from Rug Studio. I will definitely shop here again!”

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“Great experience, good selection & fast shipping!”

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“Ordered a shag area rug and after that a hall runner. Love them. Delivery was quick and easy.”

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RugStudio is rated 4.9 based on 3,213 reviews