RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Great! We love shopping and ordering from this company.”

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“Very happy with the product and the service that I received.”

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“Good, chat was helpful!”

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“Best on line experience I've ever had. Answers were very promt and helpful. Thanks, Karla”

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“👍 good okkkkk”

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“Excellent service. Loved the rug. Exceptional quality and reasonably priced.”

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“Very good service, very helpful via chat and e-mail. Wonderful rug!”

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“Great products”

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“I’ve reached out to customer service on several occasions and in all instances received prompt and courteous responses. My questions and concerns were dealt with very professionally”

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“fantastic. Karla response quickly and communication was perfect.”

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“Service was good, but the quality of the rug is rather poor. The nap of the rug is woven poorly, and part of the nap keeps coming out of the rug itself. I have to either cut the thread, or tuck it back into the rug, but it doesn't stay, pretty disappointing.”

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“Great experience in chat!”

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“Very good. My chat was quick and I had all my questions answered.”

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“I thought the online chat experience was helpful.”

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“excellent customer service...love chat options”

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“Great Karla was very helpful”

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“Karla was very helpful”

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“very good and helpful”

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“I have used your chat services, and it is very helpful.”

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“It was great talking to online support”

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RugStudio is rated 4.9 based on 3,226 reviews