RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I had a few questions about an item and Grace responded quickly to my Chat session. She was able to provide the assistance I needed.”

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“Karla was prompt and answered my questions immediately. Great service - on a Labor Day too.”

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“Very good. The representative answered all of my questions thoughtfully.”

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“Everything was great! Received text help right away and the selection and checkout process was a breeze. Can't wait to get my new rug! Thank you!”

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“The Rug Studio was prompt and thorough in their service. Also, the merchandise is very good!”

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“The service was excellent, quick response. Good information, great product knowledge”

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“Very helpful chat service! Great selection and great prices!”

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“Kayla was nice and helpful!”

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“Great! Karla was quick, efficient and answered my questions promptly.”

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“Great! Awesome experience. I don't usually reach out for chatting, etc. I am glad I did! Thank you.”

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“Excellent service experience. Went above and beyond to help me”

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“Karla was very knowledgeable and did a great job giving me the information I was looking for. She helped me make my decision on which rugs to buy. Thanks!”

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“great choices in styles and great prices too. Chat talk with Karla very helpful and pointed me in the directions of color choices and discounts.”

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“Lots to great rugs to pick from, with free shipping on most.. will be back”

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“Very good.”

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“very good, prompt responses useful information”

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“prompt and helpful”

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“Karla wa amazing. She answered all my questions right away. Give that lady a raise :)”

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“Greet service”

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“Customer service through the chat option is quick and informative..answers questions in a complete and timely manner.”

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RugStudio is rated 4.9 based on 3,226 reviews