RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Easy to use site and the customer service person was very responsive.”

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“Excellent”

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“GREAT”

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“Found the rug I need and customer support helped me out instantly!”

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“Very helpful and prompt response”

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“Experience was good. Site is easy to navigate. Chat feature is a very good option.”

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“very helpful and superb selection of rugs”

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“Excellent - I had a question and used the on line chat. It was fast and helpful.”

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“Grace was very helpful and professional while providing me with answers to all my questions.”

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“Excellent customer service and helpful chat conversation!”

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“Site was great and chat response was quick, courteous and helpful.”

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“Excellent! I selected a rug pictured online that I had questions about. My questions were resolved in less than 5 minutes with Bruce on the online chat. They were also willing to look for coupons for me as well so I could get the best price.”

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“Karla was very helpful in answering my questions. Very quick too!”

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“Great communication and help”

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“great!”

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“Excellent service. I heard from a real, live customer service agent within 15 seconds of using the customer support chat. Karla was responsive, articulate, and very helpful. I'm very pleased.”

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“Karla was very responsive and provided some insight into how I might best decide on a specific rug. I will order a sample and then can see firsthand the colors in the product.”