RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,229 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Your customer support was very knowledgeable and helpful. I placed my order with them directly and the rug came quickly. I was also incredibly happy with the rug.”

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“Great company, great product, super customer service and lightning fast shipping. They are my go to company.”

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“The rug is what we wanted. It was delivered in a timely manner”

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“Rug arrived quickly and was in perfect condition. Colors exactly as pictured on website. Would buy from RugStudio again.”

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“Perfect fit and matched the existing rugs on my front porch.🌟❤️”

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“This rug is so beautiful....I had to buy second one. Great rug for the price.”

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“The rug is a really nice rug. The only issue I’ve had is the shedding. It sheds a lot and haven’t stopped yet. I’ve had the rug for a month and it’s still shedding daily.”

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“Delivered on time, gorgeous rug, all expectations were met. Dwight”

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“I happened upon Rug Studio and found the perfect rug at a great price. Communication and shipping were both great. I would definitely use them again.”

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“We've used RugStudio twice now and had excellent results both times. Great rugs, very fairly priced, and delivery went exactly as planned.”

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“Love the quality. Very Happy”

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“Area rug was delivered as promised and is beautiful. Appreciated the free rug mat that was included; however that style of rug mat doesn’t work well with wood floors. Having an image of the rug mat would have been helpful so that we could order a different style when we ordered the rug and not have to wait to roll out the rug. Not a complaint, just a suggestion!”

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“Kept their promise”

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“Rug arrived quickly, nicely packaged, and colors were vibrant and beautiful. Was easy to order and receive. Thank you!”

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“great. love our rugs and customer service is great!!”

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“I couldn’t be more pleased with my purchase! The website is full of wonderful choices and the prices were excellent. The large rug I bought came astonishingly fast, all the way from TX to TN. And when I had a question, the customer service agent on the line was very helpful. Well done RugStudio! I recommend you highly!”

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“Great selection of rugs in stock & sale prices, just recently”

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“Rug studio came through after I had to postpone our delivery and were very helpful trying to accommodate our schedule. They were also very easy to communicate with and would get back to me immediately.”

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“The whole experience was well handled. Unfortunately you had no control over FedEx delivery time of 14 days.. however rug arrived in good condition.”

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“Great customer service, I appreciate the quick response to my inquiries.”

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RugStudio is rated 4.9 based on 3,229 reviews