RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Very easy to order and the rug is gorgeous!”

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“Nice rug, good price, delivered quickly”

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“Excellent!!”

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“Simple updates that were not too many. Best price on beautiful rug. Very happy”

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“Great quality, fair pricing and timely delivery”

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“I had a good experience with the Rug Studio. They have a great selection of rugs, and no problems ordering on time. The rug I ordered was not damaged in anyway during shipping and was well wrapped. Beautiful rug!”

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“I was originally told there were a couple in the warehouse & it would ship right away. Then it was delayed because of availability & it would not ship until end of Nov . But then it came earlier than expected. So a short delay .”

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“Great rug and service. Would definitely order again”

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“We had an easy ordering experience and delivery was on time and we love the quality of the rug. Looks great”

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“My rug arrived quickly and I love it!!!”

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“It was timely received and enjoying the feel of the rug”

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“Customer service was very good. Kate answered all of my questions.”

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“The rug was delivered on time. The customer service was very easy to reach and they were able to assist us in adjusting the delivery date to suit our schedule.”

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“I was amazed how quickly my rug was received. The packaging was perfect and the rug is gorgeous! The price was lower than anywhere I checked and believe me, I did an exhaustive sesrch for it. I highly recommend RugStudio to all.”

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“I purchased 2 rugs and according to my location, RS suggested I use myus.com which I did. Because RS did not put my suite number, I incurred extra fees from myus. I contacted RS to let them know but never heard from them.”

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“Wonderful help! Worried about same die lot for both rugs on same room ,the rugs look great. Thank you!”

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“I loved the area rug I ordered. As soon as it arrived, we unrolled it and placed it under our dining room table. The colors were true to the picture online and the rug matched the colors in our living room perfectly. Glad I ordered it.”

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“Great company to work with! Need more companies like Rugstudio. I will be ordering all my rugs from them from now on.”

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“Love these rugs, great color and quality. Order and delivery process excellent.”

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“Found my perfect rug at RugStudio! They had a great selection of high quality carpet. It was shipped immediately and arrived in perfect condition. Great experience!”

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RugStudio is rated 4.9 based on 3,226 reviews