RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Great service, thank you”

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“Five star. She was very helpful and suggested some great solutions.”

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“five, thanks”

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“Efficient and accommodating! Thank you Katie!”

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“Provided suggestions”

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“Very responsive and helpful”

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“great experience. easy site to navigate”

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“Beth was quick to respond a very helpful”

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“extremely responsive and willing to help!”

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“katie was absolutely wonderful to work with. She answered all my questions and was super helpful!”

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“top notch, quick responses and friendly service from Katie!”

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“I was amazed. They were able to source exactly what I wanted and delivered it immediately. A very rare thing at any time and especially during this period of immense slow downs and shortages.”

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“Very responsive and helpful!”

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“A great range of products although it is difficult to determine colour from the online photod. MYUS service was painful, I was continuously unable to log into my account and customer service was slow. The colour of the rug was different from the pic but the quality is good and o really zi am pleased with the rug.”

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“Excellent. Beth was able to assist me quickly and efficiently. Great experience.”

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“Loved the rug. The colors are gorgeous and rich. The rug is very plush. It looks just like it does in the picture.”

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“Perfect! Great customer service and swift response time. Super easy to use site and outstanding selection! Thank you!”

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“We received a large smile which made it easy for us to decide on a rug. Our questions were then answered promptly today by Katie. Will order from rug studio again!”