RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Had a quick online chat with customer service rep (Jody) who was responsive and gave me the answer I needed about a particular rug.”

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“Very good!”

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“Service was fast and helpful.”

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“Excellent. Very quick and helpful”

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“It as great, Karla was helpful in answering my questions.”

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“I found your site to be easy to navigate and my service experience was excellent.”

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“The service has been excellent, from initial inquiry about the rug I wanted and answers about delivery to help with ordering.”

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“Great. efficient and answered everything”

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“fantastic”

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“The site was very easy to navigate and was able to find the rug i wanted at a great price really fast.”

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“Excellent.”

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“Great! Jody was professional, patient and courteous.”

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“great live chat is wonderful”

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“love live chat”

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“Excellent! Karla was incredibly helpful and KIND. She was patient, kept me updated every step of the way -- I was very impressed.”

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“Jody was very helpful.”

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“excellent - the chat experience particularly is very helpful.”

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“Fine! We had to wait for the rug for a long time but it was worth it! It was ordered October 4th, arrived January 19th. It looks great and fits our needs very well! Thank you1”

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“You site was really easy to navigate...I received my rug sample quickly and chatted with a lovely representative online to arrange its return. I'm buying my rug now!!”

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“great. I hope it comes fast.”

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RugStudio is rated 4.9 based on 3,226 reviews